When a pipe bursts or a storm backs up your drain lines, waiting on hold is the last thing you can afford. Our Gardnerville-based crews carry moisture meters and truck-mount extraction equipment on every rig so the drying process starts the moment we knock on your door.
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Aqua Guard Water Damage has spent years pulling water out of Gardnerville basements, crawl spaces, and commercial units, and that hands-on history shows in how fast our crews assess a loss. We know which Gardnerville neighborhoods sit on older clay pipe, which developments have a history of sump failures, and which zip codes flood first when storm drains back up.
Every technician on our Gardnerville roster is background-checked, licensed, and insured, and every truck is stocked with commercial-grade air movers, low-grain-refrigerant dehumidifiers, and antimicrobial treatment for contaminated water intrusion.
We also carry direct experience working alongside insurance adjusters, so the documentation we generate on day one is already formatted the way most carriers expect to see it.
A stain that keeps reappearing after you paint over it is a signal, not a coincidence — the moisture source behind the wall hasn't been addressed and needs a moisture meter reading, not a fresh coat of paint. Repainting without finding the source just hides the problem for a few more weeks.
Musty odors that seem to follow you from room to room often mean the HVAC system is circulating spores from a hidden wet area, which spreads the problem rather than solving it.
Tile that suddenly sounds hollow when you tap it often means the mortar bed underneath has been sitting in moisture long enough to lose adhesion. That hollow sound rarely resolves on its own.
If your usage climbs but nothing in your household routine changed, a hidden leak behind a wall or under the foundation is worth investigating immediately, since slab leaks rarely announce themselves any other way.
Paint that bubbles or peels away from a wall, especially near baseboards, usually means moisture is pushing through from behind rather than a simple application problem.
Any visible mold, even a small patch in a corner or along a baseboard, means conditions behind that surface have supported growth for a while and the moisture source needs to be found, not just the mold wiped away.
We treat Basement Flooding as one continuous job rather than a series of handoffs — the crew that extracts the water is accountable for the drying results, and the drying results determine what reconstruction is actually needed.
We prioritize extraction speed above everything else in the first hour, because every additional hour standing water sits raises the odds of secondary damage to subfloors and framing.
We place industrial air movers and low-grain-refrigerant dehumidifiers based on psychrometric readings, then log moisture levels daily until every affected material returns to a safe drying standard.
Category 3 blackwater intrusions require full PPE, controlled demolition of porous materials that can't be sanitized, and hospital-grade antimicrobial treatment before reconstruction begins.
Once structural drying is underway, we apply antimicrobial treatments to studs, subfloor, and other porous surfaces to stop mold colonies before they establish, especially in areas that stayed wet more than 48 hours.
We handle everything from replacing water-damaged drywall and insulation to refinishing floors, so the property is restored to pre-loss condition under one contract instead of three.
We inventory and pack out contents that need to leave the affected area during drying, then coordinate their return once the space is verified dry and repairs are complete.
Dispatch asks enough to prep the right equipment before the truck even leaves, so the crew isn't guessing what they'll find on arrival.
Technicians arrive with moisture meters and thermal cameras to map exactly how far the water has traveled, including inside walls and under flooring where you can't see it.
Extraction and drying run as one continuous process rather than two separate visits, which keeps the timeline tighter.
Final verification is where a lot of shortcuts get taken industry-wide — we treat it as mandatory, not optional.
Every technician carries IICRC certification and our crews are fully insured for your protection on every job.
A crew close by isn't a marketing line — it's the difference between drying equipment running in an hour versus waiting half a day.
We'd rather explain the cost clearly upfront than have that conversation after the job is already underway.
We stand behind every job with a documented re-inspection before we consider the work complete.
If our moisture readings don't hit a safe drying standard on schedule, we keep equipment on site at no additional cost until they do — that's the standard we hold ourselves to.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-234-5373Whether your address falls in 89423 89410 89460 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
We track call volume by zip code across Gardnerville to keep crew staffing matched to where emergencies actually happen most often.
"A pipe burst behind our water heater and the crew here in Gardnerville had extraction units running within 40 minutes of my call. They walked me through the moisture readings every day until it was fully dry."
James R., Gardnerville"What impressed me most was the daily moisture log — I could actually see the numbers improving instead of just being told to trust the process."
Denise M., Gardnerville"They didn't cut corners on the contaminated water cleanup even though it would have been faster to skip the sanitization step — that mattered to me given we have young kids in the house."
Marcus T., Gardnerville"Every question I asked got a straight answer, even the ones about cost, which is rare after dealing with two other contractors who kept dodging the pricing conversation."
Priya S., Gardnerville"The thermal imaging inspection found damage behind a cabinet we never would have thought to check, which probably saved us from a much bigger mold problem down the road."
Carlos V., Gardnerville"Coordinating a commercial job around our operating hours could have been a nightmare, but their crew worked around our schedule without us having to ask twice."
Angela F., Gardnerville"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., Gardnerville"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Gardnerville
